RMA & TECHNICAL SUPPORT

We protect your investment in our equipment by backing it up with world-class support services. Our service and on-call technical support is available whenever you need it, 24/7.

Whether you need custom design, system upgrade advice, maintenance, or emergency support to get you up and running, in the field, and on the air, our team of specialists are here to offer real-world based solutions to any challenge you may face. We understand the demands and deadlines of our customers. After all, many of our team members are former broadcasters, so we know what it’s like to be users of our technology, in addition to being suppliers if it.

Whether it be a technical question, product need, or discussing how to maximize the performance of your gear, just dial our toll-free hotline for support. If your equipment needs service, you will receive an immediate response with just one call.

Contact Technical Support

Phone support (Americas):

+1 978 330 9292

Phone support (International):

+44 1442 431410

email: customersupport@imt-solutions.com

To initiate an RMA, click here

To access our Freshdesk support portal, click here.

Downloads

Need the latest firmware updates or other technical information? Click below:

ftp://ftp.vislink.com/