Warranty Policy

IMT (Seller) warrants the items manufactured and sold by IMT to be free of defects in material and workmanship for a period of two (2) years from date of shipment. IMT's obligation under its warranty is limited in accordance with the periods of time and all other conditions stated in all provisions of this warranty. This warranty applies only to defects in material and workmanship in products manufactured by IMT makes no warranty whatsoever concerning products or accessories not of its manufacture. Repair, or at IMT's option, replacement of the IMT products or defective parts therein shall be the sole and exclusive remedy for all valid warranty claims.

Warranty Period
The applicable warranty period shall commence on the date of shipment from IMT's facility to the original purchaser and extend for the stated period following the date of shipment. Upon beginning of the applicable IMT warranty period, all customer remedies shall be governed by the terms stated or referenced in this warranty. In-warranty repaired or replacement products or parts are warranted only for the remaining unexpired portion of the original warranty period applicable to the repaired or replaced products or parts. Repair or replacement of products or parts under warranty does not extend the original warranty period.

Warranty Coverage Limitations
The following are expressly not covered under warranty:

1. Any loss, damage and/or malfunction relating in any way to shipping, storage, accident, abuse, alteration, misuse, neglect, failure to use products under normal operating conditions, failure to use products according to any operating instructions provided by IMT, lack of routine care and maintenance as indicated in any operating maintenance instructions, or failure to use or take any proper precautions under the circumstances.

2. Products, items, parts, accessories, subassemblies, or components which are expendable in normal use or are of limited life, such as but not limited to, bulbs, fuses, lamps, glassware, etc. IMT reserves the right to revise the foregoing list of what is covered under this warranty.

Warranty Replacement and Adjustment
IMT will not make warranty adjustments for failures of products or parts, which occur after the specified maximum adjustment period. Unless otherwise agreed, failure shall be deemed to have occurred no more than seven (7) working days before the first date on which a notice of failure is received by IMT Under no circumstances shall any warranty exceed the period stated above unless expressly agreed to in writing by IMT

Liability Limitations
This warranty is expressly in lieu of and excludes all other express and implied warranties, Including but not limited to warranties of merchantability and of fitness for particular purpose, use, or applications, and all other obligations or liabilities on the part of IMT, unless such other warranties, obligations, or liabilities are expressly agreed to in writing by IMT

All obligations of IMT under this warranty shall cease in the event its products or parts thereof have been subjected to accident, abuse, alteration, misuse or neglect, or which have not been operated and maintained in accordance with proper operating instructions.

In no event shall IMT be liable for Incidental, consequential, special or resulting loss or damage of any kind howsoever caused. IMT's liability for damages shall not exceed the payment, if any, received by IMT, Inc for the unit or product or service furnished or to be furnished, as the case may be, which is the subject of claim or dispute.

Statements made by any person, including representatives of IMT, Inc, which are inconsistent or in conflict with the terms of this warranty, shall not be binding upon IMT, Inc unless reduced to writing and approved by an officer of IMT

Warranty Repair Return Procedure
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time that IMT will authorize the product or part to be returned to the IMT facility or if field repair will be accomplished. The Repair Authorization may be requested in writing, by calling or emailing:

IMT
200 International Drive
Mt. Olive, NJ 07828
Att: Customer Technical Support
908.852.3700, 2 or 1.800.968.2666, 2
[email protected]

Any product returned to IMT for examination must be sent prepaid via the means of transportation indicated as acceptable to IMT. Return Authorization Number must be clearly marked on the shipping label. Returned products or parts should be carefully packaged in the original container, if possible, and unless otherwise indicated, shipped to the above address.

Non-Warranty Repair
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect or nonconformity in the product. By returning a product, the owner grants IMT permission to open and disassemble the product as required for evaluation. In all cases, IMT, Inc has sole responsibility for determining the cause and nature of failure, and IMT�s determination with regard thereto shall be final.

Equipment Returns
When returning equipment to IMT, please enclose a letter containing the following: RA number, model number, serial number, frequency operating range (in the case of modules), a detailed description of the problem and the name of an engineer or technician we may contact. Include a "ship to" and "bill to" address.

In the case of units being shipped from outside the United States, IMT recommends the use of a courier such as Federal Express, UPS, etc and that the goods be shipped DOOR-TO-DOOR PRE-PAID. This will eliminate Customs cost, handling charges and delays. Enclose all the information above, plus a statement that the equipment was manufactured in the United States (the latter is needed to expedite customs processing). IMT evaluates all warranty returned units free of charge and then confers with customers on corrective action and cost. All non-warranty returns will have an evaluation charge. This evaluation charge will be credited toward the resultant repair charges.

Ship to:
IMT
200 International Drive
Mt. Olive, NJ 07828
Att: Customer Technical Support
RMA#:

Shipping Damage
Equipment shipped FOB IMT, plant shall become the property of buyer upon delivery to and receipt from carrier. Damage in shipment should be handled by the buyer directly with the carrier by immediately requesting carrier's inspection upon evidence of damage in shipment.

Do not return any IMT product to the factory until a return authorization (RA) number has been given, along with shipping instructions, as discussed previously.