Please do not return the equipment without a prior authorized RMA.
Steps for returning the equipment:

  • Request an RMA from IMT through the fields below.
  • An IMT service representative will review the submission to determine the best course of action.
  • You will receive an email from IMT with the RMA number for your issue and shipping instructions.
  • Once you receive the RMA, please follow shipping instructions provided in the email.


Request RMA